Testimonials

I’ve had a wonderful experience working with Jayne at API. She is always professional, responsive, and extremely helpful. Jayne goes above and beyond to make sure our needs are met and is always willing to help find solutions when we need them. Her communication and customer service are outstanding, and she makes working with API easy and positive. I truly appreciate her hard work and dedication and would highly recommend Jayne to anyone looking for a dependable, exceptional vendor representative.

- Scott Purchasing Agent P&W Quality Machine

At Jamestown Advanced Products, we truly appreciate the knowledge, responsiveness, and attention to detail that Alternative Parts brings to every order. Whether we email or call with questions, their team consistently provides quick and accurate answers. The quality of the parts we receive is second to none, and we know we can count on Alternative Parts to deliver the products and support we need to keep our machines running at peak performance and minimize downtime.

- Curtis Purchasing Manager Jamestown Advanced Products

Fabco has purchased all replacement parts for our two Amada Pega turrets from API for many years. They’ve always had the parts we’ve needed in stock, and API provides great service and technical support. Andrea and all the customer-service folks are responsive and very helpful.

- Joe Engineering Fabco Manufacturing, Inc.

We’ve worked with Alternative Parts for over 20 years and have consistently received excellent service. Their spares enable us to offer customers a reliable alternative to OEM parts

- Stephen Aquarius Technical

Service, professionalism, and friendly attention were excellent

- Ricardo Durham, MFG.

Excelente proveedor de refacciones para equipos AMADA, con un amplio catálogo y muy buena disponibilidad. La atención al cliente es sobresaliente, con un servicio rápido y profesional. Totalmente recomendado.

- Roberto Maintenance Engineer Administrator Sisflex

Lapis appreciates the fast, accurate parts Alternative Parts has provided to our customers for the past 30 years! Very high quality and great pricing, too!

- Danny CEO Lapis Services

The customer service team is always incredibly friendly, quick with quotes and acknowledgements, and efficient! They provide excellent support and consistently go above and beyond to make sure we get the help we need!

- Rachel Purchasing Agent Allegiant Manufacturing

Highly efficient and effective provider, distinguished by its excellent responsiveness, compliance and commitment. Responds to requirements in a timely manner, offers effective solutions and maintains clear and constant communication. Their performance contributes significantly to guaranteeing the continuity and compliance of our operations.

- Arnulfo Buyer Keytronic